FAQS

Helping You With Answers to Your Questions

IS UTAH PATHOLOGY SERVICES, INC. BILLING MY CORRECT INSURANCE?

If you have concerns your insurance was not billed correctly for your procedure, please Contact Us.

WHY AM I RECEIVING A BILL FROM UPSI?

Your referring provider sent your specimens, tissue samples or pap smears to us to be reviewed and make diagnostic interpretations. The results are reported back to your referring provider, and UPSI submits the billing portion of your procedure through Change Healthcare.

DO YOU OFFER FINANCING OPTIONS?

Please contact our office directly to make payment arrangements. Click Here to Contact Us.

WHY IS TESTING NEEDED?

A doctor may order a specimen test or biopsy when, during a physical examination or imaging appointment, an area appears to be abnormal. A biopsy is a tissue sample taken from the body to be examined more closely, such as from a lesion or tumor. Most biopsies are performed to look for various types of cancer, but there are many other conditions that can be identified with a biopsy. Based on pathology test results, your doctor can determine the best course of treatment for you.

HOW CAN I ACCESS MY MEDICAL RECORDS?

The Health Insurance Portability and Accountability Act (HIPAA) requires the protection and confidential handling of protected health information (PHI). In compliance with HIPAA, Utah Pathology Services, Inc. cannot grant patients direct access to reports by any method, direct or indirect. To better access your pathology report, please contact your physician directly.

 

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